Hardware cannot be returned after installation. A 6-month warranty is provided from the date of purchase. After the 6-month period, all equipment will be subject to charges.

In eventuality of failure of any transaction due to any technical fault whatsoever, the refund of transaction amount shall be initiated within 24 to 48 hours, however the concerned bank may take 4-7 working days to post the credit to your account..

In case you have received a success confirmation but not received credit towards your bill payment or any other case you are welcome to lodge a complaint via any means as mentioned on our contact us page.